Who we are
A savings platform built around you
Raisin is a savings-comparison and account platform. We collect overnight savings and fixed-term deposit offers from banks across Germany, Luxembourg, Norway, Belgium, Spain and France, check each one against its official source, and present them side by side.
Customers can open a savings wallet, follow their balance and earnings, and manage verification, documents and messages from one personal dashboard.
Our mission
Reliable information, honest service
To help every saver find the right offer quickly, with transparent rates, clear terms and a customer-first experience from comparison to account opening.
Our vision
Europe’s savings, in one place
We aim to make the best European savings products accessible to everyone, continuously improving our tools, data quality and service based on what our customers tell us.
Our values
What guides us every day
Transparency
Every published rate links to its official source, with the date it was last checked.
Trust
Offers go live only after an administrator has reviewed them against the bank’s own information.
Security
Private document storage, owner-only data access and administrator-only review tools.
Customer satisfaction
Clear screens, plain language and a support inbox that answers real questions.
Responsibility
We explain limitations openly and never present estimates as guaranteed returns.
Innovation
Live rate comparison, savings wallets and guided account opening in one place.
Security and compliance
Your data, protected
Account protection
Secure sign-in with email or Google, session overview on the Security page and password reset.
Identity verification
A guided verification flow with document upload, administrator review and clear status updates.
Private documents
Uploaded files are stored privately. Only the customer and the administrator can open them, through links that expire after five minutes.
We handle personal data according to our privacy policy. Raisin does not hold customer deposits itself. Deposits are protected by each partner bank’s national deposit guarantee scheme, shown on every offer.
Our commitment to customers
Here when you need us
- Send us a message from your dashboard’s Messages page. Every inquiry is answered by our team.
- We only ask for the information we need, and never ask for your online banking passwords.
- Verification decisions come with a clear explanation and, if needed, what to submit next.
Contact information
- Address: Schlesische Straße 33/34, 10997 Berlin, Germany
- Email: [Support email – to be completed]
- Phone: [Support phone – to be completed]
- Signed-in customers: Messages in your dashboard