Help centre
Savings FAQ
Sources, verification and product terms. Independent educational information, not bank advice.
Our Services
What services do we provide?
We provide digital services designed to make financial information and customer account management easier and more accessible.
How can I access my account?
Customers can securely access their accounts using their registered login credentials.
How is customer information protected?
We use appropriate security measures to protect customer information and documents submitted through our website.
How can I contact customer support?
Customers can contact our support team through the available contact channels listed on our website.
Is this a bank or the official Raisin website?
This project has been developed with authorization from the relevant rights holder and follows the scope of the granted permissions. Its purpose is to demonstrate digital financial services, customer account interfaces and identity verification processes.
What does a platform login do?
A platform login allows you to sign in to this comparison platform. Only separately authorised administrators can manage offers.
Rates and verification
Where do the rates come from?
Offers are entered from official bank sources or imported from authorised providers. No provider is currently supplied by default, and no financial data is fabricated.
Which offers appear publicly?
Only approved offers with a verification date and no passed end date are visible. New and changed imported offers require manual review.
What does review required mean?
Verification older than 72 hours or a failed provider sync triggers a review warning. A temporary connection failure does not by itself expire an offer.
Can an expired offer reappear automatically?
No. An administrator must check the official source, update any confirmed validity period, and approve it again.
Comparing savings
How do I compare deposits?
Compare currency, annual rate, fixed or variable interest, term, minimum and maximum deposit, guarantee scheme, eligibility and official bank terms. Not all European markets use the euro.
What guarantee applies to an offer?
Each verified offer lists its stated deposit guarantee scheme and limit.
Are all products free of fees?
No such claim is made. Fees depend on the specific product and terms. Verify fees with the official bank source.
Is the savings calculator a bank offer?
No. It uses your hypothetical annual effective rate and month-end contributions, excluding taxes and fees. Results are estimates, not promised returns.